Kodiak Building Partners
How a Material Supplier Achieved a 97% Payment Success Rate with Levelset
Kodiak is a leading supplier of materials, serving a diverse clientele across 29 states. With a mission to provide top-notch materials and exceptional service, Kodiak has established itself as a reliable partner in the construction industry. However, navigating the complex lien requirements across multiple states presented a significant challenge. In search of a solution to streamline their processes and ensure timely payments, Kodiak partnered with Levelset in 2021.
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The History
Before implementing Levelset, Kodiak faced several pain points. Operating in 29 states meant dealing with varying lien requirements and deadlines, which became a time-consuming process that led to payment challenges. Kodiak needed a way to streamline its operations to improve its business outcomes.
The Changes
Since partnering with Levelset, Kodiak has seen major improvements in several key processes:
- Efficient Research and Documentation: Levelset’s comprehensive database provides Kodiak with an encyclopedia of knowledge about lien requirements in the states they operate in, saving valuable time and resources.
- Automation of Notices: The automated system for sending lien notices has eliminated the need for manual trips to the post office, allowing Kodiak’s credit professionals to focus on more strategic tasks.
- Risk Management Tools: Tools like Job Radar and risk information have become critical for assessing previous issues, monitoring payments, and effectively managing everyday needs.
Kodiak’s relationship with Levelset goes beyond a typical vendor-client interaction; it is a collaborative and dynamic partnership. The synergy between the two companies has driven Kodiak’s innovation and growth.
The Results
The implementation of Levelset’s tools has led to remarkable improvements in Kodiak’s business operations:
- Quick Payments: Levelset ensures that Kodiak gets paid quickly by streamlining the lien notice process.
- Enhanced Efficiency: The automation and efficiency gains have freed up Kodiak’s credit professionals to spend more time collaborating with sales teams and customers.
- High Payment Success Rate: Kodiak has seen a payment success rate of 95% to 97% from its customers when using lien notices.
By leveraging Levelset’s tools and expertise, Kodiak continues to thrive in a competitive market, ensuring future growth and sustainability.
"It’s really nice to have Levelset there to allow us to set it, forget it, but also protect it. And move on with doing the things that we love to do every day."
Bridget Wathen
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